We are fully operational during this time, while also following social distancing guidelines.

I wanted to give you an update from the owner and operator of Special Interest Answering Service, Ramona.  

We had a STARK realization about the effect we have on people's lives. First I wanted to give you an update on how we have dealt with the pandemic:

We take many precautions when it comes to employee safety, including offering remote work options, disinfectant and equipment for employees.

When COVID-19 came to the U.S., we decided to buckle down and get as many operators home as possible so as to minimize the spread of this infectious disease to our families and loved ones.

We take social distancing seriously and expect no one to endanger themselves or their loved ones for work. That wouldn't be right, so we don't do it.

Luckily this business translates easily to remotely working from home, so we keep staff at home and make sure we are still fully operational. We have many redundant systems that allow us to keep a minimal number of people on site.

We will continue to take this virus seriously so as to not only protect our employees but also our clients' businesses as well.

Now a word from the owner!

"Everyone... we are scattered all thru the states now. Regardless that this virus epidemic has scattered us out...I personally feel closer together than ever before. We are a family, we care about each other, we are rooting for each other and in need I believe we would all step up and help each other.

Thank you for being a part of my family.

I also want to note that while businesses around us are not all doing well...even doctors are struggling... God has blessed us, we are able to keep going. I take that seriously. Think about this. We answer for about 500 businesses some have 2 employees some have 500+ employees... I am estimating conservatively that we are covering 5,000 employees. Each employee has a family, some large some small..again an estimate we are covering 20,000 lives. You and me and all of us at Special Interest...we are personally touching 20,000+ lives with the work we do. I take it very seriously. These people are trusting us to do our job so they will have jobs to come back to (no pressure right?)

Did you know that Medical Communications is considered a front line industry.. a first responder.... you are a first responder and you didn't even know it right? We are an essential industry at this time in our country's history... I am proud to be in this position and yet it can be intimidating. Glad you are all with me.



Ramona
EVERY JOB IS A SELF-PORTRAIT OF THE PERSON WHO DOES IT. AUTOGRAPH YOUR WORK WITH EXCELLENCE.....
 this weeks Thought for the Day is from CINDY RAMBEAU"
Thank you! Have a great day and stay safe out there!
--
Bill Jarvis | Manager
Special Interest Answering Service
219-433-6674
Bill@Specialinterestanswering.com
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100,000
Calls answered every year within 3 rings or less
40 Years
 of Trusted experience partnering with hundreds of businesses
 100 %
U.S Based Live Receptionists
80%

Reach 80% More Callers Compared to Voicemail

71%

Boost Client Retention By As Much As 71%

Satisfaction

Provide An Experience Up To The Current Customer's Standard

100,000
Calls answered every year within 3 rings or less
40 Years
 of Trusted experience partnering with hundreds of businesses
 100 %
U.S Based Live Receptionists
80%

Reach 80% More Callers Compared to Voicemail

71%

Boost Client Retention By As Much As 71%

Provide An Experience Up To The Current Customer's Standard

An Extension of Your Company
247 Answering Service Special Interest Answering Service 24/7

Always LIVE 
Answering 24/7

247 Answering Service Special Interest Answering Service Call Center

Convert More Business

Always LIVE 
Answering 24/7

Convert More Business

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Receive Messages Instantly via 
Text or Email

247 Answering Service Special Interest Answering Service Call Center

Focus on The Business Needs. We'll Watch The Phones.

Receive Messages Instantly via 
Text or Email

Focus on The Business Needs. We'll Watch The Phones.

  • Message Taking:
  • ​Our virtual receptionists will answer your calls & take detailed messages
  • HIPAA-Compliant Systems & Training:
  • Our representatives and systems are HIPAA-compliant. We are skilled at handling the sensitive nature of medical calls
  • Appointment Scheduling:
  • Our agents will fill your schedule and manage your appointments.
  • Order Processing:
  • Using your web-based e-commerce system, our agents can answer questions and process orders.
  • Call Transfers:
  • Our friendly virtual receptionists will greet callers and patch you to them according to your instructions.
  • Lead Collection:
  • We will collect the specified information, and Special Interest Answering Service will deliver the leads for you to readily qualify
  • Appointment Scheduling:
  • Our agents will help fill your schedule and manage your appointments.
  • ​Message Taking:
  • Our virtual receptionists will answer your calls & take detailed messages.
  • ​Call Transfers:
  • ​Our friendly virtual receptionists will greet callers and patch you to them according to your instructions.
  • HIPAA-Compliant Systems & Training:
  • ​Our representatives and systems are HIPAA-compliant. We are skilled at handling the sensitive nature of medical calls.
  • ​Order Processing:
  • Using your web-based eCommerce system, our agents can answer questions and process orders.
  • ​Lead Collection:
  • ​We will collect the specified information, and Special Interest Answering Service will deliver the leads for you to readily qualify.

Join a community of successful businesses:

"Very pleasant and professional!! I discovered you when I called a client and your company answered the phone. After talking to the receptionist I was surprised when she told me this was the answering service. I immediately asked who she worked for and contacted them. I have been happy with everything I've seen and just signed up the company I work with and have a third I will sign up next week."
-Rick Luppino
"I have used several answering services before I was referred to your service. By far, you guys are the best."
-Attorney Steven Haney
"Always professional and helpful! They provide excellent customer service to our clients seven days a week."
-Laura Watson, Jalapeno
Paint Werx

Join a community of successful businesses:

"Very pleasant and professional!! I discovered you when I called a client and your company answered the phone. After talking to the receptionist I was surprised when she told me this was the answering service. I immediately asked who she worked for and contacted them. I have been happy with everything I've seen and just signed up the company I work with and have a third I will sign up next week."
-Rick Luppino
"I have used several answering services before I was referred to your service. By far, you guys are the best."
-Attorney Steven Haney
"Always professional and helpful! They provide excellent customer service to our clients seven days a week."
-Laura Watson, Jalapeno Paint Werx
An Extension of Your Company
  • Appointment Scheduling :
  • ​Our agents will help fill your schedule and manage your business appointments in your web-based calendaring and scheduling software. 
  • Message Taking: 
  • ​Our virtual receptionists will answer your phone calls when you're not available and take a message with all the details you need.
  • Call Transfers:
  • ​Our friendly, virtual receptionists will greet every caller, patching calls through to you and your team per your call handling instructions.
  • ​Order Processing: 
  • Using our software or your web-based ecommerce system, our agents can answer frequent questions and process orders and returns.
  • ​Lead Collection : 
  • Specify the information you want us to collect and Special Interest Answering Service will deliver lead captures with everything you need to pre-qualify your best opportunities.
Call Protocol
We follow your lead with our personalities

Message Relay & Patching
Receive INSTANT messages via email and text.
Or have your calls instantly relayed and patch
callers to your phone.

Answer Business Questions
Your information instantly available to your 
callers, including business hours & services
provided.
Appointment Setting
Your appointments instantly booked on your
preferred calendar software/website with 
notifications sent to your phone and email

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